Privacy Information for Online Shop

The privacy and privacy rights of our customers when you visit our website play a key role in facilitating the safe use of our offers. When you visit, personal data is collected, processed, and used. With this information on data protection, we want to emphasize our commitment to managing your data in a secure and reliable way and to clarify how we use our customers’ personal data. We comply with the provisions of data protection legislation.

Responsible legal person

Responsible legal person in the light of the legislation on the protection of personal data is the private company KELAIDITIS PANAGIOTIS with the name of the company. “CROSSOVER”, based in Thessaloniki, 11 Valaoritou str. 546 26.
For any question or request, please send an e-mail to [email protected]

What is personal data?

Personal information is information that can be attributed to your person. These include, for example, information such as name, address, e-mail address and phone number.
In addition, during each visit to our website, further data is automatically collected for technical reasons, such as the IP address of the Internet access provider on your computer for the Internet connection, or information about the site from you visited our offer, or in relation to the web browser used by you (technical information). This technical information may, in individual cases, constitute personal data. As a general rule, we use technical data only to the extent necessary for technical reasons, for the operation and protection of our website against attacks and abuse, as well as in pseudonym or anonymous form for statistical purposes.

How we use your personal data

We collect, process and use your personal information, especially when you visit, when you sign up for, or sign in to an existing customer account, or when ordering products at We use your data only in accordance with the applicable legal provisions and this Privacy Policy, as well as with your consent as appropriate. In many cases, data is also used only in pseudonym or anonymous form.


Log files

During your visit to pages, the following items will, as a rule, be stored for technical reasons in so-called logs:
The IP address (Internet protocol address) of the access computer
the web site from which you visit us (recommendation)
our websites that you visit
the date and duration of the visit
browser type and browser settings
operating system

Data will be stored for no more than 7 days as a technical precaution to protect data processing systems against unauthorized access.

Aliasing Profiles
Within the legal framework, we may, for purposes of advertising, market research and customization of our services in order to meet the needs of our clients, to create and evaluate the use of a pseudonym profile only if you have not exercised Your legal right to oppose your use of your data at any time (please see information on the objection right in Section 7 below, as well as in the sections below). This includes the so-called “Remember me” feature, which you can also disable in your client account under the heading “Personal data.”

Use cookies
We use so-called cookies on our web pages. Cookies are text files that allow us to make your visit to our site as comfortable as possible. This includes, for example, the default settings for presenting our website or shopping cart functions as well as the ability to register in single so that you have to sign up for our site only once, even when you want to use the promotions our partner products. Cookies contain a clear combination of letters / digits that identifies the browser used by you. These cookies are temporarily stored on your computer and transmitted only to our server when you visit our site.

We mainly use period cookies that are not stored on your hard drive and are deleted when the browser is closed or after longer periods of inactivity. Only for the purchase you choose and for the “Remember me” function will a permanent cookie be stored, which will expire within 30 days of your last visit to

You can view and delete the cookies stored on your computer and control how cookies are generally treated through your web browser settings. You can get more information on this subject from the manufacturer or through your browser’s “Help” feature. Please note that functions may be restricted or not available if you do not allow cookies.
More information about the cookies used here

Use Google Analytics
The site uses Google Analytics, a web analytics service offered by Google Inc. (“Google”). Google Analytics uses so-called cookies, which are text files stored on your computer, to help the web analyze how the user is using it. The information exported by the cookie about your use of the site will generally be transmitted and stored by Google on US servers. Your IP address will be truncated by Google but only within the EU Member States or other parties to the European Economic Community agreement. Only in exceptional cases is the full IP address sent and shortened by Google servers in the US. On behalf of the site provider, Google will use this information to evaluate your site’s use of you to compose site activity reports for site administrators, and to provide other services related to site activity and online use to the website provider. Google does not relate to the IP address that is transmitted by your browser with other items it owns. You can refuse cookies by choosing the appropriate settings in your browser. You can further prevent the collection and use of Google (cookies and IP) data by downloading and installing the available browser plug-in through the following link:

As an alternative to adding the browser or mobile to mobile devices, you can install an opt-out cookie by clicking here, which prevents your future data within Google Analytics when you visit this site. The operation persists until the cookie is deleted. If the cookie is deleted, it is enough to revoke the link again.

For information on Google Analytics Terms of Use and Privacy, please visit the following pages:

We use Google Analytics to estimate data from the Double-Click cookie for statistical purposes. You can disable the use of this cookie by using Ads Manager and entering the following link:

We also use Proposed Google Double-Click labels to support online advertising and to analyze the use of our site by you. These labels are not used to transmit personal data to Google Double-Click. Details of managing your data from Google Double-Click, using and disabling the relevant cookies can be found in the Double-Click Data Protection Policy: en.

We also use Google Remarketing, a Google advertising service that allows previous site visitors to receive targeted advertising. Uses remarketing between devices with Google AdWords and DoubleClick. If you have agreed to link Google’s online history and navigation history to your Google Account, Google uses information from your Google Account alongside Google Analytics data to personalize the ad and create targeted ad group elements for repeat ad between devices. As a Google user, you can format your ad settings and disable personal ads in My Account. Additionally, you can prevent data processing from Google, Inc.

by installing and installing the available navigation add-on via the following link:

Sign up, sign in and order

When you sign up and you are logged in or you place an order or when you are logged in and you try to place an order but do not complete it, we collect, process and use the personal data and information you provide to us within the framework of the applicable data protection legislation character. We may use product and service information when attempting to place your order in order to contact you with the information you provided to us during your registration, and then give us your consent. The information we ask you to make the services you need is marked as mandatory fields on the forms. Other information is optional. To conclude and execute the contracts, we request, as appropriate, contact information such as the name, delivery address and pricing, as well as information about the payment method you have selected. In addition, we use your data to maintain our customer database so that only relevant data is stored there. In order to avoid typing errors and to ensure that the items you have ordered are actually received by you, we check that the address you have written is written in a complete and accurate way.

Transmit product information and special promotions and other updates

We use your data to transmit the information you have ordered or attempted to order from the range of products and other promotions from to the email address provided by you. You can disable this e-mail feature at any time.

In addition, we may send you information about our own goods and services to the email address provided by you during a purchase, even without your prior consent in this regard. You may oppose the receipt of these emails at any time, at no charge, except for the transmission costs of the e-mail according to the usual charges of the providers.

We want you to enjoy reading our emails. Therefore, we are only trying to include information that is likely to be of interest to you. Therefore, we count and store in the user profile your opening and posting percentages, that is, if and when you open our emails, the content of emails when you click, as well as why and why our emails may not have been surrendered. We may also use these data for statistical purposes.

We may also use your information to send information about CROSSOVER promotions and special offers by mail. You can oppose this form of correspondence at any time.


We store and use your data when you contact us by phone, email or through our contact form, or when you would like to send us information in some other way, and therefore you are transmitting your data to us for that purpose this.
In addition, we store and use personal data and technical information to the extent necessary to prevent or prosecute abuse or other illegal behavior on our site, e.g. to maintain data security in the case of attacks against our IT systems. Lastly, we store and use your data to the extent we are legally obliged to do so, for example with a view to a formal directive or judicial or other decision of the Authorities, and to safeguard our rights and claims as well as legal defense.

Who we send your personal information to

When forwarding your personal data, we always ensure the highest possible level of security. As a result, your data will only be passed on to service providers and partner companies that are carefully selected and committed to a contract in advance. In addition, your data will only be transmitted to entities within the European Economic Area and are therefore subject to strict EU legislation on the protection of personal data or to those who are committed to complying with relevant safety standards.

Transmission to service providers

With regard to’s work and for the execution of the contracts, various service providers work for us, e.g. for central IT services or the hosting of, for the payment and delivery of products, or for the installation of hardware, to which we transmit the necessary data (eg name, address) for the fulfillment of their duties.
Some of these companies work with us as external data processing partners, and therefore use the data provided only according to our guidelines. As a result, we have agreements with these companies regarding security measures and monitoring these measures on a regular basis.
Unlike external data processing, we transmit data to third parties in relation to the execution of contracts in the following cases:

For the delivery of goods to transport companies and postal service companies as defined by the placement of the order.

For the payment of the goods to the payment service providers you specify when placing the order. In case of payment via PayPal, it is processed and processed by PayPal (Europe) S.àr.l. et al., S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, commercial register: R.C.S. Luxembourg B 118 349. In the case of payment by electronic bank deposit, it is processed and processed by the Banking Institution of your choice, namely Citibank, National Bank of Greece SA, Alpha Bank SA, Eurobank Ergasias SA, Piraeus Bank SA.
During the payment process, we do not record or store payment information during this transaction, such as credit card numbers or other bank or other information. You provide this information directly to the respective payment service provider only.

Transmission to third parties

Lastly, we transmit your data within the scope of existing data protection laws to third parties or official authorities if we are legally obliged to do so on the basis of a formal directive or court order or we have the right to do so, this is necessary to prosecute criminal offenses, or to protect and enforce our rights and claims.

Data Security

The security of your personal data is a high priority for us. Therefore, we protect your data that is stored to us by technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are bound to observe confidentiality. To protect your personal data, the data is transmitted in encrypted form.

Your rights

You have a legitimate right to be informed about your personal data stored to us, as well as requesting correction or deletion. The faster, simpler, and more convenient way to claim these rights is by linking it to your client account and directly editing your data stored there, or deleting your client account completely. The data that we need to store due to legal, institutional or contractual obligations to keep commercial documents will be locked rather than deleted in order to prevent their use for other purposes.

Consent, right of objection

As long as we use data for a purpose that, in accordance with legal requirements, requires your consent, we will always ask for your explicit permission and link the license you grant in accordance with the data protection provisions. The license granted once may be revoked at any time, resulting in future and / or you may object to future uses of your data for advertising, market research, and opinion purposes. Please understand for your understanding that applying the objection / withdrawal of your consent may require some time for technical reasons and that you may continue to receive notifications from us in the meantime.
For the purpose of withdrawing your consent or objection, a simple disclosure to us is sufficient.
By e-mail: [email protected] To the extent that you receive information from us via email, you can even more easily by clicking on the link contained in the email.

Learn about your browser’s individual setup options with regard to how you can manage cookies and web beacons. You can get this information from your browser’s manufacturer. In addition, third-party providers offer so-called browser extensions and plugs

ns with which you can configure how your browser manages cookies and personal information.

Link to websites of other companies may contain links to the websites of other companies. We are not responsible for the data protection measures for the external sites that you may access through these links. Please be aware of the protection of your data on these external sites.
Amendments to this Privacy Notice

We want to always present to our customers attractive product offers and therefore to constantly adapt our product range to the wishes of our customers. Therefore, it may be necessary to renew and modify this data protection update. Therefore, we encourage you to be informed about any modifications on this page on a regular basis. To the extent that these modifications may affect your consent, we will inform you separately.